BulkMed takes every necessary step to assure better business experience for all business parties. We stand as a neutral and reliable pedestal for your business process. If you are not satisfied with the order, you can return the product within 5 days from the date of delivery and enjoy refund.
BulkMed entertains return initiation only under the following conditions
- The product thus received is damaged – this situation is applicable only if the client checks the order as soon as it is delivery. If the external package is tampered, do not accept the delivery. In case of damaged goods, all the accessories should be returned back in the same condition.
- The product is defective – This situation is applicable only if the product does not conform to the provided product specification in BulkMed website. The product has to be returned back within three working days from the date of receiving the product. The product should accompany the packing, warranty card, accessories and freebies.
- Wrong product – If the product received is not the same as the one ordered. This is not applicable to minor specification like color.
- Incomplete product – If all the accessories of the product is not found in the box.
- Late delivery – if the product is delivered too late
BulkMed does not take into consideration forces beyond its control like weather, political situation and natural calamities that causes delay in delivery. In this case you can choose to reject the shipment and refund would be processed if amount is paid already.
Upon successful refund procedure, the money will be refunded to the bank account through which the payment was made. The process takes 3 – 4 working days for the money to be deposited. It takes additional 3-4 working days to reflect in your bank account.
You can cancel your order if desired before the shipment is dispatched from our facility. No questions will be asked and no nominal charge will be applied. If your order is in ‘in process’ or ‘ready for shipping’ status, you can cancel the order without any complex procedure. If case of the order being already shipped, you will not be able to cancel the order. You can return the order after it is delivered as per our above stated return policy.
BulkMed takes all final decision in the subject of accepting or rejecting a refund or cancellation process. For any queries related to return, refund or cancellation, talk to our representatives today.